Elevate business performance through Generative AI
Our capabilities
NLP/NLU (text and audio)
- Audio and text transcriptions and translations
- OCR and document transcription
- Text intent training
- Text sentiment training
- ASR training
Computer Vision (image, video, GIFs, 3D point cloud)
- Bounding box annotations
- Polygon annotations
- Semantic segmentation
- Line and spline annotations
- Cuboid annotations for 2D images and videos
- Point cloud animations for 3D images such as Lidar
- Data triaging
- Data classification
- Data cleansing
- Data normalization
- Data cataloging
- Data bias monitoring
- ASR intent training for IVAs/voice assistants
- Text intent training for chatbots
- Audio/text transcriptions and translations
- Audio/text sentiment training
Automate content generation to deliver life-like customer conversations, ensure response consistency, and use machine learning to continuously improve accuracy.
VTS clients are already seeing real results
Apply Generative AI to:
Increase response consistency, accuracy, and scale exponentially
Accelerate inquiry or issue resolution
Increase response consistency, accuracy, and scale exponentially
Increase response consistency, accuracy, and scale exponentially
Communicate in any language
We leverage technology to assist humans, not the other way around
Automate data labeling at scale
The role of AI in customer service
How can AI operations and analytics improve service satisfaction? Learn valuable insights through our Linkedin Live that discusses the role of AI.
PEAK Matrix Assessment 2023
"Enterprises are showing growing interest in making significant investments in generative AI and Large Language Models with a goal to gain competitive edge and provide a superior CX. Teleperformance has developed its own API-based Generative-AI platform called TP GenAI, which integrates with OpenAI's GPT-4, as well as AWS and Google's generative AI offerings.“