Video Games

Game on

Forge stronger player loyalty

Deliver richer and safer player experiences by providing the right level of support in real time. Through integrated, intelligent tools and robust player support, brands can optimize both operational efficiencies and user life cycle value.

TrendzOwl and Teleperformance have partnered to examine current and emerging trends across a wide variety of industries.

Gaming

Trend report: Player Support’s Moment to Shine

TrendzOwl and Teleperformance have partnered to examine current and emerging trends across the Gaming space, including a deeper look at newcomers and the reasons why some long-established gaming brands continue to flourish.

Maximize the player lifecycle

Expand the player universe and increase engagement value throughout the lifecycle

MIT Technology Review Insights

Identity protection is key to metaverse innovation

As companies increase their focus on immersive experiences, it’s critical to include identity protection safeguards and governance protocols at the on-set. This collaboration with MIT Technology Review Insights examines how companies can protect and support authentic users in the era of the metaverse.

People

A certified cloud expert will assess your existing network and propose the best approach for meeting your business goals and requirements

Scale

We will implement your chosen solution, whether you prefer a basic lift and shift approach or a fully integrated, adaptive business operation designed for the future.

Engagement

We can provide full solution oversight, infrastructure management, governance, security and improvement to ensure ongoing innovation and business optimization.

Be our guest

Visit one of our elite gaming venues

In addition to our numerous Centers of Excellence around the world, our dedicated, advanced gaming spaces in Colombia and Portugal were built for gamers and eSports fans to train, stream, watch, and socialize with peers. With 95% of our support teams gamers themselves, this elevates their understanding of each game and brand culture.